Currently support is offered via email. Questions are commonly answered within 24 hours, with the exception of weekends and U.S. holidays. If you download a Free version of our themes, you will receive limited support for basic questions you may have. If you decide to purchase a Pro version, you will receive unlimited support with any questions related to our themes, the WordPress Dashboard, and the Customizer. If you would like more in-depth customizations to the design and/or functionality of our themes. We offer a fee based Custom Developer Service where we can work with you on a case-by-case basis to understand your requirements, let you know what the cost will be, and last but not least complete the work to your satisfaction.
Please see the list of the most frequently asked questions and answers.Frequently Asked Questions
For help and customization with our themes, send us an email.
For better response please include
- Your Website URL
- Order Number #
- Problem/Issue details with description
- How to replicate the problem (if applicable)